Preparing for your appointment
All patients seeing on of our paediatricians are required to provide us with a valid referral from their GP or another specialist prior to their appointment. A valid referral will enable you to access Medicare rebates. If you are an existing patient and your referral has expired, your appointment can still go ahead but please note that you will not receive a Medicare rebate.
New Patient Appointments
If you would like to schedule an initial consultation with one of our paediatrician’s, please contact our reception team and they will guide you through this process. You will receive a copy of our intake forms at the time of your enquiry. To then secure an appointment, we require all forms to be returned to us with a copy of your child’s GP referral. Once received, we will contact you to arrange an appointment time and provide all further details.
Follow Up Appointments
If you have a follow up appointment coming up, please ensure you are prepared and have everything you need with you at the time of the appointment. Please ensure you have a copy of your child’s Medicare card with you so we can process your Medicare rebate. If you require a new referral for this appointment, please forward this to us beforehand. If you are unsure about the validity of your child’s referral, please contact our reception team. If you have any updated reports or medical results, please bring them with you on the day or send them to us beforehand.
If your appointment is a telehealth, you will receive a Zoom link the day prior. Our reception team will contact you on the day of the appointment to take payment. Please note that if your child is not present in this meeting then you will not receive a Medicare rebate.
If your child is seeing one of our psychologists to undergo psychometric testing, we do not require you to bring anything to this appointment. Upon arrival you will be presented with a short consent form to be completed. Please be aware that the testing can vary in length significantly between patients. It can take up to three hours so please ensure your child arrives with a bottle of water and a snack if you would like. The psychologist will go over the testing process with you at the time of your appointment and will be happy to answer any questions you may have. Please note that Medicare does not provide a rebate for this appointment.
In preparation for your child’s speech assessment, our Speech Pathologist Shanthi will contact you to discuss any presenting issues so she can then determine what test may be necessary to administer. From then we will provide you with our intake forms which we require to be completed and returned to us prior to the assessment. Please ensure you arrive on time for your appointment and alert the reception team to your arrival.